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About This Site

This is the official status page for Tracehold. We publish, in real time, the availability of our services (console, API, DLP engine and inference nodes) and the history of incidents and maintenance. If you notice a problem that isn't reflected here, write to us at support@tracehold.com.

Past Incidents

05 Jul 2026 · Madrid time (CET/CEST)

LLM Node Elevated latency on the LLM Node
· 41 minutes ago

We are investigating an increase in latency on the LLM Node. Some inference requests are taking longer than usual.

  • Resolved. The LLM Node is operating normally. Total duration: 12 min.

    · 41 minutes ago

  • Reassociation completed. Monitoring latency; requests are returning to normal times.

    · 41 minutes ago

  • Cause identified: the node's floating IP stopped routing after a host migration on OVH. Applying automatic IP reassociation.

    · 41 minutes ago
    • API Backend Backend outage due to full disk
    · 11 hours ago

    The production backend lost its database (PostgreSQL went into PANIC due to the disk being at 100%). Cause: release-artifact backups (~7 GB every 6 h) were not being pruned and filled the disk. Resolution: freed up space (100%->15%), restarted PostgreSQL and the backend, and fixed the backup rotation so this cannot happen again. Service restored.

    04 Jul 2026 · Madrid time (CET/CEST)

    No incidents reported

    03 Jul 2026 · Madrid time (CET/CEST)

    No incidents reported

    02 Jul 2026 · Madrid time (CET/CEST)

    No incidents reported

    01 Jul 2026 · Madrid time (CET/CEST)

    No incidents reported

    30 Jun 2026 · Madrid time (CET/CEST)

    No incidents reported

    29 Jun 2026 · Madrid time (CET/CEST)

    No incidents reported

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